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How bbee99 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad, or Rocket, and keep your session secure.

Account data kept securebKash, Nagad, Rocket payment recordsNo data sold to third partiesYou can request your dataContact us to update or delete
bbee99 How bbee99 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage What You Share

We keep your account data under encryption at rest and in transit. Access to personal records is restricted to the team members who need it to operate your account or handle a support case. We do not retain data beyond the period required for account management and legal compliance, and we carry out periodic reviews to delete records no longer needed.

Account Security

Your login session is tied to your registered device and mobile number. An OTP step adds a second layer before any account change is processed.

Cookie Policy

We use session cookies to keep you logged in across page loads. No third-party advertising cookies are placed without a clear disclosure in your account settings.

Data Retention

We hold transaction records — including bKash, Nagad, and Rocket payment references — for the period required by our operating obligations, then delete them.

Your Right to Request

You can ask us to send you a copy of your data, correct an error, or close your account and remove your records. Submit the request through live chat or email.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct, or remove information we hold about you, our support team handles privacy requests directly. Send your query through live chat from your account dashboard, drop us an email, or message via our support line. We aim to respond to data requests within a reasonable time and will confirm receipt once your request is logged.

Live Chat Open the chat widget from your account dashboard. Mention 'data request' so the team routes it to the right person straight away.
Email Support Send your full name, registered mobile number, and the details of your request. We confirm receipt and follow up within the same thread.
Account Help Line For urgent privacy concerns tied to your bKash, Nagad, or Rocket wallet activity, contact our account help line from your registered number.

Common Questions About Your Privacy on bbee99

These are the questions we hear most often about how your data is stored, who can see it, and what steps you can take to manage it yourself.

We collect your name, mobile number, and email address at registration. If you deposit via bKash, Nagad, or Rocket, we also log the wallet reference tied to that transaction.

We share data only with payment processors when needed to confirm a bKash, Nagad, or Rocket transaction. We do not sell your data or pass it to unrelated third parties.

Send a data access request via live chat or email from your registered account. We will compile your record and send it to you through the same contact channel.

Yes. Submit a deletion request through live chat or email. We will close your account and remove your personal records, subject to any retention period required by our operating obligations.

Cookies keep your session active so you stay logged in when you move between the mobile browser and the desktop lobby. We do not use cookies to track you across other websites.

Your wallet number is used only to match deposits and withdrawals to your account. It is not shown to other accounts and is not shared beyond the payment verification step.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.